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Frequently Asked Questions

Whether you’re booking an Energy Performance Certificate  assessment, preparing your property for inspection, or simply looking to understand the process, you may have a few questions. We’ve answered some of the most common questions below to help you understand our coverage, booking process, assessment requirements, timescales, and what to expect from your EPC assessment.

Image by James Feaver

EPC’S YOU CAN TRUST, DELIVERED RIGHT, DELIVERED ON TIME.

What areas do you cover?

EPC assessments are provided across the entire Midlands region. Appointments can be booked through the website calendar, with secure online payment.

 

How do I book and pay for an assessment?    

Book directly through the website by selecting a suitable date/time, providing property details, and completing payment through the secure system.

 

How long does an assessment take?    

A domestic EPC assessment typically takes around 30 minutes, depending on the property's size and complexity.

 

Do I need to be home during the assessment?    

No. However, the assessor needs access to the property, loft (if applicable), gas meter and electric meter.

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Why is an EPC needed?

An EPC provides an official energy-efficiency rating from A (most efficient) to G (least efficient). It helps homeowners reduce energy consumption and costs and is described in the source as a legal requirement when selling or renting.

 

What is the process of the assessment?

A qualified assessor evaluates factors including property size, construction type, insulation, heating and lighting. The information is entered into accredited software to produce the Energy Performance Certificate, which is lodged on the UK Government register and emailed to the client.

 

How can I contact J&L EPC Solutions Ltd?

For enquiries or further information, customers should visit the website's contact page, where they can get in touch by email, phone or contact form.

 

What can you expect working with us?

The FAQ refers readers to the “What can you expect working with us?” section on the homepage for additional process information.

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CERTIFICATIONS & ACCREDITATIONS

ABBE Qualified
ECMK accredited EPC assessors
“Really pleased with the service from J&L EPC Solutions Ltd. Turned up on time, very professional, and made the whole EPC process straightforward. Would definitely recommend.”

Ian (Belper)

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